Frequent Questions

About The Product

General information about FenceWrap™
What can I print onto my FenceWrap™?
Anything you like. Our pricing includes full surface printing so you can put anything you like on the FenceWrap™ - text, images, photos, logos, etc. All are fine.
How do I attach my FenceWrap™ to the fence?
The FenceWrap™ has eyelets around it's edge that allows you to zip tie it onto the fence. We can put extra eyelets if you require, otherwise our standard eyelet spacing is 1 meter intervals. 
Will FenceWrap™ fade?
We use high quality inks that come with a 2 year no significant fade guarantee when used outdoors.
How much wind can FenceWrap™ take?
If you intend to use our FenceWrap™ in a high wind enviroment, we suggest the Breezemax specification of mesh as it has larger holes to allow more air to pass through it. We can also add extra eyelets to the edging to give you more points to attach it to the fence. 
How long is the warranty?
FenceWrap™ comes with a standard 12 month warranty.
How do I get a price?
There are quite a few options for FenceWrap™ and prices start from as little as $400, but pricing does change depending on some factors like banner cuts, material choice, and more.

We would prefer to speak to you (call 1300 55 82 47) as we really try to understand your needs to make appropriate recommendations as to what FenceWrap™ would suit best.

If a call is not possible, you can use our contact us page to send us an email.

Customer Service

We take pride in what we do.
If I call you what should I expect?
You should expect someone else on the end of the line that is ready to help educate, explain, advise, and assist you in any way you need.

We are committed to 10/10 service with every single client – because we’re only in business because of YOU.
If I make an inquiry, how soon should I expect a response?
Our team will get in touch with you within 24 business hours.
What are your open hours?
We are open Monday to Friday, 8:30AM to 5:30PM AEST
Do you have a showroom?
Yes! We do. Our address is Unit 2, 2 Royan Place, Bayswater North, Melbourne.

Call us on 1300 55 82 47 to discuss dropping in.

Graphics & Pre-Production

This is how we make you look amazing.
How can I customise my FenceWrap™?
There are no limits in what you can put on your wrap.
Do you care about what I print on my FenceWrap™?
Nothing makes us more proud than going to an event or construction site and seeing our wrap out and about.

This means, we don’t just want you sell you FenceWrap™ but we genuinely care about what you print because we want to you be blown away every time you set up by how amazing your wrap looks.

Really. We do.
Does any printing start before I approve artwork?
Never. We don’t start printing anything until your 100% satisfied with the design you’re signing off on.
I have unique colours that I need to match - is that possible?
Yes most certainly but to achieve the best result we would need to do colour sampling and test prints. This will add some time to the lead time.

Manufacturing

Behind the scenes, our team work tirelessly
How quickly can FenceWrap™ be manufactured?
Standard manufacturing times are between 3-10 business days from artwork approval, but we can prioritise orders for an extra charge.

Call us on 1300 55 82 47 to discuss the exact date you require the shelter, and we’ll make it happen.
If I have a really tight deadline, can you help?
We have procedures in place to facilitate expedited manufacturing.

Because every situation is different, please call us on 1300 55 82 47 to discuss the exact date you require the wrap, and we’ll work out how make it happen for you.

Delivery

Getting your FenceWrap™ into your hands
Do you deliver Australia wide?
Yes. Everyday we dispatch FenceWrap™ across all of Australia.

Our wrap has been sent everywhere in Australia from Cape York to Port Hedland, from Arnhemland to Hobart, and from Norfolk Island to Margaret River.
Can I pick up?
Sure! Our warehouse is located in Bayswater Victoria, and you can most definitely pick up your new FenceWrap™​ from there.
How quickly do you dispatch orders?
We have collections every day from our warehouse so once your order is finished, it will ship out extremely quickly.
How long does delivery take?
Our standard freight services takes the following days:

- Melbourne (1-2)
- Sydney (2-3)
- Adelaide (2-3)
- Brisbane (3-4)
- Perth (4-5)
- Add on a couple extra days extra for regional locations near those cities
- Overnight services available Australia wide at an additional cost.
Do you have overnight freight?
Yes. We’ve sent pallet loads of FenceWrap™ from Melbourne to Darwin before.
Do you deliver to residential addresses?
Because we use couriers, they generally require a signature to receive the goods.

We can deliver to residential addresses, but we request an “Authority To Leave”.
What happens if no one is available to receive the delivery?
Your FenceWrap™​ will be taken back to the couriers local depot and will be available for you to collect.

Alternatively, if you choose, we can re-deliver the consignment for a small fee.
White FenceWrap Logo
"The Original Site Signage Experts"
Contact Us
Open: M-F, 8:30AM to 5:30PM AEST
Call: 1300 55 82 47 
Email: Use the Contact page
Showroom: 2/2 Royan Place, 3153
VISIT CONTACT PAGE

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